Dear Sir or Madam,

I wish to thank you for your prompt attention to my spares order for my Castelgarden Twincut mower and to let you know the replacement cutting deck and other parts I ordered three days ago were all delivered safely by DPD earlier this morning.

It goes without saying I am truly impressed with your excellent customer service, especially with them coming from Ireland to the U.K. in these very challenging times due to the Coronavirus pandemic which is having an adverse impact on everyone's lives. I will certainly have no hesitation in ordering spares from you in the future, or in recommending you to my friends.